Free CMQ/OE Practice Test
1. One impediment to causing effective change is the subjects being studied may intentionally or unintentionally change their behavior mainly because they’re aware they’re being monitored, rather than as a result of any fundamental elements of the experiment. This is known as the:
Hawthorne effect
Heisenberg uncertainty principle
Ramsey factor
Godfrey ambivalence scale
CMQ/OE Exam Study Guide with more experience Questions
2. The theories of Abraham Maslow are foundational aspects of which of these management styles?
Scientific management
Hr management
Management by objective
Management by results
3. The knowledge management approach where individuals add their knowledge into a common storehouse (like a database) works as a:
Communities of practice strategy
Best practice transfer strategy
Codification strategy
Knowledge mapping strategy
4. Six Sigma has five phases (DMAIC), it uses many tools which are not a proprietary part of the methodology. Which of these outside tools commonly employed in Six Sigma would utilize an Ishikawa diagram?
TRIZ
Taguchi methods
Five Whys
Quality Function Deployment
5. The Rummler-Brache method of business processes is called the:
Theory of Constraints Model
Nine Boxes Model
Interoperability Model
Seven Circles Model
Answers
1. A: Hawthorne effect. The name comes from studies of workers at a factory called Hawthorne Works during the early part of the last century. The analysis found out that when workers know they’re being monitored in an experiment, the results from the experiment usually are distinct from those achieved by workers involved in a similar experiment who will be unaware actually being monitored. Sometimes the gap is positive, and often the gap is negative, when workers know they’re being observed in an experiment, the results in many cases are skewed, and this has to be looked at.
2. B: Hr management. Abraham Maslow’s theories are foundational for the hr management style. In Maslow’s 1954 book Motivation and Personality, he proposed that humans are motivated by the hierarchy of needs, which many people have described as a pyramid. At the bottom are the most elementary physical needs, then safety, then love/belonging, then esteem, with self-actualization at the top. Maslow thought that no one is able for folks to achieve the goal of meeting their advanced needs if their lower level needs aren’t already being met.
3. C: Codification strategy. The knowledge management approach where individuals add their knowledge into a common storehouse (like a database) works as a codification strategy, or push strategy. Another answer choices are all instruments or strategies popular in knowledge management.
4. C: Five Whys. An Ishikawa diagram, often known as a fishbone diagram, could be used as part of the Five Whys method of getting to the foundation of the problem. The diagram concept was made by Kaoru Ishikawa, in fact it is popular for product design and defect prevention purposes.
5. B: Nine Boxes Model. The Rummler-Brache method of business processes is called the Nine Boxes Model. It consists of three levels: Organization, Process, and Performer. Each level has three sections: Goals, Design, and Management. The Nine Boxes Model can often be used in the style of employee training programs.
To read more about CMQ/OE Sample Questions you can check the best internet page: look at this now