Attention Amazon sellers: it is likely you are owed Amazon FBA reimbursements.
Basically, Amazon FBA reimbursement is due to you whenever Amazon mis-handles your inventory. Amazon manages something like 350 million products worldwide, so it’s wonder that inventory discrepancies are likely to sometimes occur. When they do, incorrect transactions for lost, damaged, or destroyed, or any other Amazon fee overcharges meet the requirements for Amazon FBA reimbursement.
For the most part, it’s your decision to identify occurrences that be eligible for Amazon FBA reimbursement and submit the correct claims. The entire process is tricky and time-consuming. Also, note that claims for almost any of those errors should be filed within 18 months with their occurrence.
This guide in time breaks down what Amazon FBA reimbursement is, and how you’ll be able to most easily recover money which is rightfully yours.
Varieties of Amazon FBA reimbursements
The five premiere reasons behind Amazon FBA reimbursement are:
Lost inventory
Damaged inventory
Returned Inventory
Destroyed and disposed inventory
Amazon FBA fee overcharges
1. Lost inventory
It’s normal for inventory to have lost in the course of shipping or misplaced within the warehouse. Another common cause is wrong barcoding. Largest, the only method to make certain what’s taking place with your inventory is usually to carefully review your inventory reconciliation reports for possible discrepancies.
2. Damaged inventory
Inventory gets damaged inside the warehouse and in the path of shipping. There exists a Damaged Inventory Report in Seller Central. This report details products lost or damaged:
Within the Amazon fulfillment center
En route from the fulfillment center to the customer
On the way to fulfillment center
Missing in fulfillment centers for the past 30 days
3. Returned inventory
Sometimes customer returns are improperly credited and/or not returned to inventory. Returns errors represent a substantial proportion of Amazon FBA reimbursement discrepancies.
A proper Amazon audit assists you to determine returned inventory discrepancies. Specifically, this audit uncovers:
Returns Reimbursement: reimbursement not settled
Returned Not Refunded after 45 Days: customer received reimbursement, but didn’t return the item
Return Overcharge: customer refunded more than initial charged
Wrong Item Returned: incorrect item returned but Amazon accepted it
Damaged Returns: item returned and then damaged
Return after 60 days: customer granted different for the refund policy as soon as the usual policy window closed
4. Destroyed and disposed Inventory
Amazon can destroy or dump your inventory without your permission. However they do owe you Amazon FBA reimbursement when it does. The only way to know for sure is always to continually track inventory as part of your Amazon seller account.
5. Amazon FBA fee overcharges
Amazon weighs and measures products to ascertain storage fees. Incorrect product measurements and weights may lead to higher storage, shipping and commission fees.
It’s your responsibility to determine if such fees are overcharged and offer proof in a Amazon report that supports lower product size and weight.
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