Decanting tenants a great method guide


Whenever a recent disaster occurred, a leading Housing Association deployed an on-the-ground catastrophe response (CATS) teams could secure the large number of displaced tenants from the impacted area. The Housing Association required an unexpected emergency housing solution for the team that could provide:

• 24/7/365 usage of comfortable, long-term accommodations

• Flexible leasing terms and amount of stay options

• Convenient locations in the affected regions additionally,

to make certain costs were managed effectively, the organization required an answer that included consolidated, centralised billing. Previously, affiliates were negotiating lease terms and signing agreements without company authorisation. This resulted in higher lodging costs, increased incidental charges and greater financial risks and exposure for both the employee as well as the client.


The Housing Association necessary to secure an extensive emergency housing solution that would reduce costs and streamline the billing process therefore the CATS team could concentrate on meeting their tenant’s needs. Jigsaw, with its broad inventory of hotels, apartments, homes plus much more, could provide the Housing Association CATS teams with furnished apartments on an extended stay over 1 month. This solution offered several positive aspects, including:

• Major personal savings

By consolidating all disaster-related employee costs, using furnished apartments as an alternative to hotel rooms, and identifying convenient options in the specific location, the customer surely could reduce staff overtime previously allocated to invoicing and processing, eliminate short term stay hotel taxes and caused Jigsaw to negotiate exceptional leasing terms for (Sixty day) stays.

• Improved operating efficiencies through centralisation

Centralisation in the temporary housing process through Jigsaw allowed the consumer to improve operating efficiencies through providing an individual source for all housing needs, streamlining CATS team location tracking, eliminating unproductive lease term negotiations including departure penalty issues and increasing critical management time required for repairs or relocation. Providing an emergency housing solution for the leading Housing Association catastrophe response (CATS) teams.

• Improved associate productivity

Furnished apartments offered a much more comfortable, home-like environment with larger apartments, full-size kitchens and separate living spaces. This solution allowed the client’s employees to focus less on the stress and inconveniences related to getting away from home for very long amounts of time plus much more on fulfilling the displaced tenant’s needs.

• Enhanced use of critical information

Centralised event data allowed for simplified and consolidated catastrophe reporting. Moreover, this functionality provided enhanced reporting features important for successfully managing expenses, sharing information and improving service. Results By giving a forward-thinking emergency housing solution that included simplified invoicing, a consolidated leasing process and much more suitable housing accommodations, Jigsaw surely could assist the client save a significant amount of time, money and resources. Therefore, the Housing Association experienced a savings of greater than 20,000 GBP annually in taxes and reduced daily accommodation rates by approximately 12/day GBP per apartment. To learn more about this case study or how Jigsaw perform along with you to supply a temporary housing solution for the catastrophe response teams, please call 0845 0000 792 or complete the design below.

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